Shipping policy

Thank you for choosing ModaFlux. We are committed to providing transparent, reliable, and accurate shipping information to ensure your shopping experience is simple and worry-free.

This policy applies to all orders within the United States.

Order Processing Time

  • Orders are processed within 1–2 business days.
  • Processing days: Monday to Friday
  • Orders placed on weekends or holidays will begin processing on the next business day.

Order Cut-Off Time

  • Daily Cut-Off Time: 4:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Orders placed before the cut-off time may be processed the same business day.
  • Orders placed after the cut-off time will be processed on the next business day.

Shipping Method & Transit Time

  • Shipping Method: Standard US Shipping
  • Estimated Transit Time: 3–4 business days (Monday to Friday)

Total Estimated Delivery Time

  • Processing Time: 1–2 business days
  • Transit Time: 3–4 business days
  • Total Estimated Delivery Time: 4–6 business days (Monday to Friday)
  • Delivery timeframes are estimates and may be affected by carrier delays, severe weather conditions, or high shipping volumes.

Shipping Charges

  • Free shipping on all orders
  • No minimum purchase required.

Delivery Address

Orders will be shipped to the address entered during checkout.

Please ensure that your shipping details are accurate and complete.

ModaFlux is not responsible for delays or delivery issues resulting from incorrect or incomplete address information.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at: support@modaflux.com

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Order Tracking

A shipping confirmation email containing tracking information will be sent once your order has been dispatched.

Tracking details are typically available within 24–48 hours after shipment.

Lost or Delayed Orders

If your order is delayed or appears to be lost during transit, please contact us at: support@modaflux.com

We will assist by working directly with the shipping carrier to resolve the issue.

Customer Support

For any questions or assistance:

📍 Address: Fidelis House, London, E1 6GN, United Kingdom
📞 Phone: +44 7931 082238
📧 Email: support@modaflux.com

Our support team is available to assist you and ensure your shopping experience remains smooth and stress-free.